Job Title: Network Engineering Manager
Job ID: 06249
Division: Information Services
Work Location(s): United States-Wisconsin-Madison
Full/Part Time: Full-Time
Position Objective
The Network Transport Engineering team delivers a secure enterprise network routing, switching and access infrastructure. This includes network transport services for data, voice, video and other multi-media application requirements. The primary objective is to deliver these technologies and infrastructure solutions in a way that enables innovation and delivers value for American Family's customers, sales agents and employees, while at the same time maintaining stability and controlling costs.
Primary Accountabilities
- First-Level Management / Leadership For Individual Domain (25%)
- Manages direct reports, systems and projects to achieve domain goals. This is done in accordance with company policies.
- Develops and manages unit budget.
- Prepares and analyzes unit planning reports.
- Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area.
- Provides an environment conducive to cross-domain teaming.
- Hires and maintains a diverse work group.
- Major Functions / Areas For Which You Are Accountable And Their Primary Results (20%)
- Internetworking / Network Capacity Planning: To insure adequate network capacity to meet the needs of the corporation- Business Needs Analysis; Networking Needs Analysis; Capacity Study Evaluation
- Internetworking / Network Design and Implementation: Utilizing the results from Internetworking / Network Capacity Planning to design and implement network facilities, using both public and private networking systems - Local Area Network Design and Implementation; Metropolitan Area Network Design and Implementation; Wide Area Network Design and Implementation; Topology Design and Planning.
- Internetworking / Network Protocols and Technology: Insuring the capability and efficient transfer of data utilized by our network facilities- Protocol Compatibility Assessment and Management; Protocol Efficiency Assessment and Management; Voice, Data and Video Network Traffic - Quality of Service Assessment and Management.
- Internetworking Devices and Technology: The devices and technology that enable the transfer of data from one physical location to another - Routers, Hubs, Bridges, Switches, Front-end Processors and Gateways Performance and Management; DSUs/CSUs, Modems, Network Interface Cards Performance and Management; Internetworking Security Devices and Technology (such as firewalls and data encryption ) Performance and Management; Internetworking Data Compression Technology and Devices Performance and Management; IP Addressing DHCP, DNS, WINS Services Performance and Management; Internet Access Performance and Management.
- Communications Software and Internetworking Operating Systems: Software and systems that allow internetworking devices to operate effectively- Internetworking Operating Systems (such as CISCO IOS for routers, switches, etc.) Performance and Management; Network Control Program for Front End Processors (NCP) Performance and Management; Virtual Telecommunication Access Method (VTAM) Performance and Management; Transmission Control Protocol/Internet Program (TCP/IP) Performance and Management.
- Teamwork and Collaboration for Successful Implementation and Support of Project Efforts (20%)
- Provides an environment where teamwork is encouraged, fluid and successful.
- Integrates activities with business units and other I/S areas to ensure access to the right people, with the right knowledge, at the right time.
- Provides second level support to the Help Desk (expertise we sell to the Help Desk to resolve problems related to our product line they are unable to perform).
- Collaborative And Team-Based Environment (10%)
- Provides expert time studies and presentations on products and services within the domain upon request.
- Provides descriptions of products and services proactively to people within I/S and upon request to others outside of I/S.
- Strong Customer Relationships With Key Business Areas (10%)
- Builds an internal network with peers to learn their business from their perspective. Understands how individual operational units relate to each other and support other areas of the business.
- Continuous learning about the insurance industry and the relationship of networking technology to the industry in the areas of: achievement of key business success factors, the competition's use of technology, and forecasting future networking technology developments and their impact on American Family.
- Strategies Linked to the Division's Business Goals/Results (10%)
- Establishes, communicates and implements operating area's mission and strategies. This is accomplished by the development of a business plan.
- Supports and participates in the I/S transformation process including the cultural principles (ethics, integrity, meeting behaviors, teamwork, cooperation, communications, interpersonal relations, supervisory behaviors, contracting, customer focus, quality, risk management, empowerment, and entrepreneurship).
- Maintains an active awareness of American Family's business environments, corporate culture and structure to support key decision making.
- Technology Application to Meet Business Requirements (5%)
- Strategically analyzes network technology opportunities and problems from a broad perspective in relation to achieving business objectives.
- Applies networking technology to meet current and anticipated business needs as they relate to customer satisfaction, quality, efficiency, and innovation.
- Responsible and accountable for the control, reliability, performance, and meeting minimum service levels for the corporate network.
- Responsible for providing appropriate network security protection.
- Recommends / selects network products and negotiates leases and purchase agreements.
Job Competencies
- Achieve Results
- Be Accountable
- Lead Change
- Lead Corp Vision & Strategy
- Lead People
- Maximize Customer Experience
- Negotiation
Specialized Knowledge and Skills Requirements
- Demonstrated leadership or management experience.
- Solid knowledge and understanding of one or more supported technologies including: network routing and switching technologies; network carrier services and technologies; WAN, LAN and SAN internetworking; wireless network technologies including WiFi, cellular, and satellite; server and storage virtualization technologies including load balancing; multimedia network applications such as voice and video; firewall, session border controller and other security technologies; and, remote access control technologies.
- Solid knowledge and understanding of network design and configuration.
- Solid knowledge and understanding of capacity planning methods in a network infrastructure environment.
- Solid knowledge and understanding of infrastructure architecture principles and frameworks.
Company Information
We offer a comprehensive benefits package that includes health, life and dental insurance, a 401(K) plan, paid holidays, vacation and sick leave and the opportunity for career development. If you would like to put your career in motion apply online today!
A career move to join American Family Insurance may also mean a physical move for you. If you are selected for an interview, information will be provided on the level of relocation assistance available during the interview.
Offer to selected candidate will be made contingent on the results of background checks.
CB1
~MON~
LI:JM1
Please review the job requirements.
Job ID: 06249
Division: Information Services
Work Location(s): United States-Wisconsin-Madison
Full/Part Time: Full-Time
Position Objective
The Network Transport Engineering team delivers a secure enterprise network routing, switching and access infrastructure. This includes network transport services for data, voice, video and other multi-media application requirements. The primary objective is to deliver these technologies and infrastructure solutions in a way that enables innovation and delivers value for American Family's customers, sales agents and employees, while at the same time maintaining stability and controlling costs.
Primary Accountabilities
- First-Level Management / Leadership For Individual Domain (25%)
- Manages direct reports, systems and projects to achieve domain goals. This is done in accordance with company policies.
- Develops and manages unit budget.
- Prepares and analyzes unit planning reports.
- Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area.
- Provides an environment conducive to cross-domain teaming.
- Hires and maintains a diverse work group.
- Major Functions / Areas For Which You Are Accountable And Their Primary Results (20%)
- Internetworking / Network Capacity Planning: To insure adequate network capacity to meet the needs of the corporation- Business Needs Analysis; Networking Needs Analysis; Capacity Study Evaluation
- Internetworking / Network Design and Implementation: Utilizing the results from Internetworking / Network Capacity Planning to design and implement network facilities, using both public and private networking systems - Local Area Network Design and Implementation; Metropolitan Area Network Design and Implementation; Wide Area Network Design and Implementation; Topology Design and Planning.
- Internetworking / Network Protocols and Technology: Insuring the capability and efficient transfer of data utilized by our network facilities- Protocol Compatibility Assessment and Management; Protocol Efficiency Assessment and Management; Voice, Data and Video Network Traffic - Quality of Service Assessment and Management.
- Internetworking Devices and Technology: The devices and technology that enable the transfer of data from one physical location to another - Routers, Hubs, Bridges, Switches, Front-end Processors and Gateways Performance and Management; DSUs/CSUs, Modems, Network Interface Cards Performance and Management; Internetworking Security Devices and Technology (such as firewalls and data encryption ) Performance and Management; Internetworking Data Compression Technology and Devices Performance and Management; IP Addressing DHCP, DNS, WINS Services Performance and Management; Internet Access Performance and Management.
- Communications Software and Internetworking Operating Systems: Software and systems that allow internetworking devices to operate effectively- Internetworking Operating Systems (such as CISCO IOS for routers, switches, etc.) Performance and Management; Network Control Program for Front End Processors (NCP) Performance and Management; Virtual Telecommunication Access Method (VTAM) Performance and Management; Transmission Control Protocol/Internet Program (TCP/IP) Performance and Management.
- Teamwork and Collaboration for Successful Implementation and Support of Project Efforts (20%)
- Provides an environment where teamwork is encouraged, fluid and successful.
- Integrates activities with business units and other I/S areas to ensure access to the right people, with the right knowledge, at the right time.
- Provides second level support to the Help Desk (expertise we sell to the Help Desk to resolve problems related to our product line they are unable to perform).
- Collaborative And Team-Based Environment (10%)
- Provides expert time studies and presentations on products and services within the domain upon request.
- Provides descriptions of products and services proactively to people within I/S and upon request to others outside of I/S.
- Strong Customer Relationships With Key Business Areas (10%)
- Builds an internal network with peers to learn their business from their perspective. Understands how individual operational units relate to each other and support other areas of the business.
- Continuous learning about the insurance industry and the relationship of networking technology to the industry in the areas of: achievement of key business success factors, the competition's use of technology, and forecasting future networking technology developments and their impact on American Family.
- Strategies Linked to the Division's Business Goals/Results (10%)
- Establishes, communicates and implements operating area's mission and strategies. This is accomplished by the development of a business plan.
- Supports and participates in the I/S transformation process including the cultural principles (ethics, integrity, meeting behaviors, teamwork, cooperation, communications, interpersonal relations, supervisory behaviors, contracting, customer focus, quality, risk management, empowerment, and entrepreneurship).
- Maintains an active awareness of American Family's business environments, corporate culture and structure to support key decision making.
- Technology Application to Meet Business Requirements (5%)
- Strategically analyzes network technology opportunities and problems from a broad perspective in relation to achieving business objectives.
- Applies networking technology to meet current and anticipated business needs as they relate to customer satisfaction, quality, efficiency, and innovation.
- Responsible and accountable for the control, reliability, performance, and meeting minimum service levels for the corporate network.
- Responsible for providing appropriate network security protection.
- Recommends / selects network products and negotiates leases and purchase agreements.
Job Competencies
- Achieve Results
- Be Accountable
- Lead Change
- Lead Corp Vision & Strategy
- Lead People
- Maximize Customer Experience
- Negotiation
Specialized Knowledge and Skills Requirements
- Demonstrated leadership or management experience.
- Solid knowledge and understanding of one or more supported technologies including: network routing and switching technologies; network carrier services and technologies; WAN, LAN and SAN internetworking; wireless network technologies including WiFi, cellular, and satellite; server and storage virtualization technologies including load balancing; multimedia network applications such as voice and video; firewall, session border controller and other security technologies; and, remote access control technologies.
- Solid knowledge and understanding of network design and configuration.
- Solid knowledge and understanding of capacity planning methods in a network infrastructure environment.
- Solid knowledge and understanding of infrastructure architecture principles and frameworks.
Company Information
We offer a comprehensive benefits package that includes health, life and dental insurance, a 401(K) plan, paid holidays, vacation and sick leave and the opportunity for career development. If you would like to put your career in motion apply online today!
A career move to join American Family Insurance may also mean a physical move for you. If you are selected for an interview, information will be provided on the level of relocation assistance available during the interview.
Offer to selected candidate will be made contingent on the results of background checks.
CB1
~MON~
LI:JM1
Please review the job requirements.